JOHN TSATSAKIS
QUEEN CREEK, AZ 85142
Email jtsatsakis@gmail.com
Professional Summary
Accomplished management professional with over 35 years of experience leading medium to large-scale organizations. A strategic, process-driven leader skilled in designing and executing transformative strategies that optimize efficiency, enhance operational effectiveness, and achieve organizational goals. Expert in breaking-down complex concepts into actionable plans, integrating innovative solutions with proven methodologies, and fostering high-performing teams. Adept at program development, resource allocation, and performance management, with a consistent record of driving operational excellence across diverse industries.
Core Competencies
Business & Resource Management
Strategic Planning & Implementation
Program & Project Management
Financial Planning & Cost Optimization
Vendor & Relationship Management
Team Leadership & Motivation
Quality Assurance & Performance Metrics
Solution Architecture & Process Engineering
Engineering Integration & Technology Deployment
Professional Experience
Correctional Administrator / Assistant Deputy Warden
State of Arizona Department of Corrections (DOC) – Various Prison Complexes (Florence, Eyman, Perryville)
January 2004 – March 2016
Provide strategic leadership and oversight for complex-wide operations, managing staff, supervisors, and unit activities in alignment with DOC policies and procedures.
Spearheaded maximum custody re-alignment to comply with the Parsons v. Ryan lawsuit settlement, enhancing operational protocols and inmate management practices.
Direct long-term planning and documentation efforts, ensuring compliance with annual DOC audits and regulatory standards.
Cultivate a cohesive team environment, delivering training and guidance to improve unit efficiency and staff performance.
Psychiatric Nurse
Valley Hospital / Arizona State Hospital
April 2016 – May 2022
Delivered comprehensive care to mental health patients, including medication administration, assessments, and coordination with physicians and mental health professionals.
Supported patient daily activities and medical needs under Nursing Director protocols, enhancing patient well-being and recovery.
Facilitated group activities and educational programs to promote mental health awareness and improvement among patients.
Senior Manager of Technology Support
Instinet Group Inc.
February 1997 – December 2002
Oversaw daily operations of Desktop Services, Trade Desk Support, Server Support, Help Desk, and Telecommunications, managing a $10M+ budget.
Led technology initiatives, shaped departmental business models, and drove strategic decisions to align with organizational goals.
Reduced desktop operating expenses by $3.7M through optimized policies, protocols, and cross-functional synergies.
Managed client and vendor relationships, ensuring seamless internal and external technical support.
Director of Production Technology
Interhellenic Publishing
May 1989 – October 1996
Directed technology operations for a media and entertainment publishing company, supervising a team of seven technicians.
Implemented and maintained infrastructure, servers, and workstations, enhancing operational reliability.
Pioneered desktop publishing techniques, reducing outsourcing costs for printing and scanning by over 60%.
Negotiated service-level agreements with vendors, ensuring consistent service delivery and cost efficiency.
Education
Master of Business Administration (MBA) University of Phoenix
Bachelor of Business Management (BBM) University of Phoenix
Certifications & Training
Licensed Nurse, Arizona Board of Nursing Registry (October 2017 – Present)
Former PMI Certified Project Management Professional (2005 – 2010)
DOC-Sponsored Certifications: CAA, MAG 289, MAG 300, MAG 400, Staff Instructor Certification
Completed State/Company-Sponsored Training: Project Management, Leadership, Productivity
